As the global crypto market gains momentum amid favorable macroeconomic signals—such as the Federal Reserve pausing rate hikes and growing optimism around Bitcoin ETF approvals—the Web3 industry is entering a new phase of expansion. At the heart of this transformation stands OKX, a leading Web3 technology company that has consistently championed innovation, security, and user-centric design.
In 2023, OKX delivered measurable progress across its exchange and decentralized ecosystem, reinforcing its position as a trusted platform for millions worldwide. This article explores ten pivotal data points that define OKX’s achievements over the past year—highlighting advancements in transparency, security, product development, and Web3 infrastructure.
Exchange Excellence: Prioritizing Security, Transparency, and User Trust
At a time when trust is paramount in digital asset platforms, OKX doubled down on transparency and risk protection, setting new benchmarks for the industry.
1. Fourteen Consecutive Proof-of-Reserves Audits with 100%+ Coverage
Proof-of-Reserves (PoR) is a critical mechanism that verifies whether an exchange holds sufficient assets to cover all user balances—one-to-one. Unlike many platforms, OKX goes further by enabling open-source verification through Merkle trees, wallet ownership proofs, and on-chain asset validation—allowing users to independently audit reserves without compromising privacy.
By December 13, 2023, OKX had published 14 consecutive PoR reports, covering 22 major cryptocurrencies, each showing a reserve ratio exceeding 100%. These reports were accessed over one million times, reflecting growing demand for verifiable transparency in the crypto space.
This level of openness not only strengthens user confidence but also sets a standard for responsible custodianship across centralized exchanges.
2. Preventing Over $196K in Phishing Attacks
Security remains a top concern for crypto users, especially with phishing scams on the rise. In 2023, OKX’s advanced risk detection systems helped 5,342 users avoid falling victim to phishing attempts by blocking 5,734 unauthorized withdrawal requests, saving an estimated $196.52 million in digital assets.
Additionally, the platform implemented a contract cooling-off period for 167,654 users, giving them time to reconsider high-risk trades and prevent impulsive decisions under market pressure. These proactive measures reflect OKX’s commitment to holistic risk management—protecting users from both external threats and internal behavioral risks.
👉 Stay protected while trading with advanced security features and real-time threat detection.
3. Launching 10+ New Products Serving Over 1 Million Users
User demand drives innovation at OKX. In 2023 alone, the exchange introduced more than 10 new financial and trading products, including:
- Shark Fin, Snowball, and Seagull structured products
- Yield Hunter for optimized returns
- Strategy Copy Trading and Spot Copy Trading
- Reverse Position Opening for flexible hedging
These offerings cater to diverse investor profiles—from conservative yield seekers to active derivatives traders—forming a comprehensive product matrix that supports structured finance and automated strategies.
By year-end:
- Over 600,000 users engaged with strategy-based products
- More than 500,000 global users participated in Simple Earn (formerly “Easy Earn”), OKX’s flagship staking and savings program
The continuous iteration of these tools underscores OKX’s focus on usability, performance, and accessibility.
4. Resolving Nearly 600K Support Cases with Industry-Leading Response Times
Customer service excellence is a cornerstone of OKX’s operations. Throughout 2023, the support team resolved 595,506 user inquiries across 13 languages, demonstrating its global reach and multilingual capabilities.
Notably:
- Average live chat response time: 16 seconds, with a 90%+ connection rate within 20 seconds
- Email and ticket responses: 90% replied within 1 hour, averaging 25 minutes
- Total wrong-chain deposits recovered: 268,510 instances, including one case involving 1.2 million USDT
- Annual complaint rate: less than 0.7%
These metrics highlight OKX’s operational efficiency and dedication to user satisfaction—even during periods of high volatility or network congestion.
5. OKB Surges 108%, With Over 27 Million Tokens Burned
OKB, OKX’s native utility token, emerged as one of the standout performers in 2023, rising over 108% and reaching an all-time high of $64.89. This growth was fueled by strong ecosystem adoption, product integrations, and quarterly token burns.
Key milestones:
- Four burn events conducted
- Total OKB burned: 27,349,474.41 tokens
- Value destroyed: over $1.5 billion (based on year-end pricing)
Looking ahead, OKB will play a pivotal role in X1, a ZK-powered Ethereum Layer 2 network co-developed by OKX and Polygon Labs using Polygon’s CDK framework. In X1, OKB will serve as gas—expanding its utility into the decentralized application layer.
Web3 Innovation: Building the Infrastructure of Tomorrow
Beyond the exchange, OKX made significant strides in advancing Web3 adoption through wallet technology, decentralized markets, and security tooling.
6. OKX Wallet: 80+ Chains Supported, 98% User Growth
OKX Wallet solidified its status as a leading self-custody solution in 2023:
- Supported blockchains increased from 40+ to over 80
- Plugin wallet downloads surpassed 400,000
- Total users grew by 98% year-over-year
- Assets supported: over 120,000 digital tokens
- NFTs indexed: more than 1.2 billion
- Annual DeFi staking volume: over $2.8 billion
The wallet also launched innovative features like MPC (Multi-Party Computation) and AA (Account Abstraction) wallets—enhancing usability and security for mainstream adoption.
7. Ordinals Marketplace Crosses $1 Billion in Volume
Capitalizing on the Bitcoin NFT and BRC-20 boom, OKX’s Web3 wallet became the leading Ordinals marketplace:
- Total trading volume: over $1 billion
- Unique addresses: 120,332
- Transactions processed: 552,818
- Peak daily market share: up to 92%
As the largest marketplace for BRC-20 tokens (with over 16,000 listed) and BTC NFTs, OKX offers full decentralization, zero platform fees, and support for batch transfers, inscriptions, and trades—all directly within the wallet.
8. OKX DEX Aggregator Hits $1.7 Billion in Annual Volume
OKX’s decentralized exchange (DEX) aggregator emerged as a powerful gateway to DeFi liquidity:
- Integrated with 400+ DEXs and 20+ cross-chain bridges
- Annual trading volume: $1.7 billion
- Weekly volume peak: $92.3 million (first week of December)
- Competitive with major aggregators like MetaMask Swap and KyberSwap
The platform also enhanced security with automated monitoring systems for suspicious contracts, abnormal trades, and quote anomalies—ensuring safer swaps across chains.
9. NFT Market Achieves $2.37 Billion in Trading Volume
OKX NFT Marketplace recorded impressive growth:
- Total annual volume: $2.366 billion
- Daily average volume: ~$6.5 million
- Transaction count: approximately 20 million
Fueled by the Ordinals surge, OKX rose to become the second-largest NFT marketplace globally by volume in November–December, capturing 32% market share during that period.
10. Proactive Risk Intelligence: 880K Risky Tokens Flagged
Security doesn’t stop at custody—OKX Web3 tools actively protect users from malicious actors:
High-risk tokens identified: 880,000+
- Including scam "pump-and-dump" tokens: 620,000+
- Spam airdrop tokens: 160,000+
Blacklisted addresses: 17 million+
- Phishing wallets: 90,000+
- Risky domains blocked: 130,000+
- Risk warnings served: over 710,000 times
Additional protections include:
- Transaction history filtering to hide spam
- Flashbot integration to prevent MEV (Maximal Extractable Value) attacks
- CertiK security score integration for real-time project risk assessment
These features empower users to navigate Web3 safely—even in high-risk environments.
Frequently Asked Questions (FAQ)
Q: What is Proof-of-Reserves (PoR), and why does it matter?
A: PoR is an audit mechanism that proves an exchange holds enough assets to cover all user funds. OKX publishes open-source PoR reports every month—verified via Merkle trees and on-chain data—ensuring full transparency and user trust.
Q: How does OKX protect users from phishing attacks?
A: OKX uses AI-driven monitoring to detect suspicious login attempts and withdrawal patterns. It also blocks known phishing sites and alerts users in real time—successfully preventing over $196K in losses in 2023.
Q: Can I use OKB outside the OKX exchange?
A: Yes. Beyond fee discounts and rewards, OKB will be used as gas on X1—a ZK-based Layer 2 network developed with Polygon Labs—expanding its utility into decentralized apps and blockchain infrastructure.
Q: Is the OKX Wallet safe for storing NFTs and tokens?
A: Absolutely. The wallet supports MPC technology for enhanced security, allows full control over private keys, and includes built-in protections against scams and malicious contracts.
Q: Does OKX charge fees on NFT or Ordinals trading?
A: No. The OKX Ordinals marketplace operates fully decentralized with zero platform fees, offering users low-cost access to BRC-20 tokens and Bitcoin NFTs.
Q: How does OKX ensure fast customer support?
A: With multilingual teams available 24/7 and smart routing systems, OKX maintains an average live chat response time of just 16 seconds—and resolves most issues within minutes.
👉 Explore OKX today—your gateway to secure trading, DeFi access, and next-gen Web3 innovation.